How it works: the same 7 stages the embassy sees

No mystery, no middleman. Answer three questions, get the checklist that matches your passport and treatment, then work the stages at your own pace — and pull us in only where you want to.

  • Free forever — no card to see your full checklist
  • We never hold your passport or file without you
  • Your documents are private to your account
  • Fixed prices, never a % of your hospital bill

Free forever · no card · rules verified 14 August 2026

You keep control

You file your own application on the official government portal. Your passport never leaves your hands, and nothing is submitted that you have not seen.

We keep the rules current

Every requirement on this platform is dated and traced to an official source. Last verified 14 August 2026.

You choose if a human joins

Ask questions free. Pay a flat $10 only when you want one stage taken off your hands — the same price on every stage. Nothing is bundled, nothing is a percentage of your hospital bill.

The 7 stages, end to end

Each stage in your dashboard carries its own tasks, document slots, official portal link and typical turnaround — plus the option to hand that single step over.

  1. 1

    Eligibility & passport

    Confirm passport validity, blank pages and whether you need a paper visa or e-Visa.

  2. 2

    Medical records

    Collect the diagnosis summary, scans and referral letter the hospital will ask for.

  3. 3

    Hospital invitation (VIL)

    Send records to accredited hospitals and get the invitation letter plus cost estimate.

  4. 4

    Funds & application

    Prove funds, fill the online form and upload photo and documents to spec.

  5. 5

    Fee & decision

    Pay the visa fee, attend any interview and track the decision.

  6. 6

    Travel documents

    Print approvals, book flights and carry hospital appointment proof for immigration.

  7. 7

    Arrival & compliance

    Clear immigration, complete any FRRO registration and start treatment.

Travelling with family? MED-X runs alongside every stage

Up to 2 attendants apply on the MED-X medical attendant visa, each quoting your application ID, each with their own task list and relationship proof inside your dashboard.

Where families actually get stuck

These four are responsible for most delays and refusals we see. You can fix every one of them yourself — the tool tells you how — or pay the flat $10 and be done with it.

Stage 3

The hospital stops replying about the invitation letter

We chase the international patient desk in Bengaluru until the letter arrives — $10 flat.

Stage 4

Photo or document rejected on spec

A document pre-check catches the exact spec failure before you submit — $10 flat.

Stage 4

Attendant file not linked to the patient's application

MED-X applications must quote the patient's application ID. The tracker generates a linked task set for each of your up to 2 attendants.

Stage 7

FRRO registration missed after arrival

Ground ops handle FRRO, SIM and forex in Bengaluru, included on Golden Concierge.

What we will never do

  • We never take custody of your passport or original documents.
  • We never file an application without showing you what we are submitting.
  • We never charge a percentage of your treatment or hospital bill.
  • We never promise a visa outcome or a hospital discount we cannot show in writing.
  • We never publish a patient's name, photo or diagnosis without written consent.

Under 1 working day for free-plan questions. Under 4 working hours on a paid stage assist.

Rules verified against official sources on 14 August 2026

We do not paraphrase other agencies. Every requirement on this site traces back to one of these pages — check us any time.

Families who did it themselves

We publish names and photos only with written consent, so most stories use initials. Nothing here is paid for or incentivised.

A.O.

Daughter applied for her mother

Nigeria · Oncology, Bengaluru

Two agents wanted a percentage of the hospital bill. The checklist told me the invitation letter had to name my aunt as attendant — that one line saved us a second trip.

Visa granted in 6 working days
Awaiting patient consent — sample wording
M.R.

Patient, travelling with spouse

Bangladesh · Cardiology, Bengaluru

I filed my own form. When the hospital stopped replying I paid the flat $10 and their team chased the desk until the letter came.

MED + MED-X approved together
Awaiting patient consent — sample wording
S.A.

Son applied for his father

Iraq · Neurosurgery, Bengaluru

The photo was rejected twice before I found this. The document pre-check told me exactly what the embassy wanted.

Re-upload fixed in 24 hours
Awaiting patient consent — sample wording
J.K.

Patient, travelling alone

Kenya · Urology, Bengaluru

I never paid them anything. The tracker told me what was blocking me at every stage and that was enough.

Did it entirely free
Awaiting patient consent — sample wording

Your checklist takes about 30 seconds

Passport country, treatment, attendants. That is all we need to show you the exact documents the Indian High Commission expects from you — free, and yours to keep.

Prefer to ask a human first? Talk to the Bengaluru (Bangalore) team.